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Less Faff VA — Virtual Assistance

Virtual Assistance · Admin & Marketing Support

Less Faff.
More Focus.

Virtual assistant support for busy UK businesses.

We provide admin support for small businesses and growing teams — taking care of inboxes, diaries, invoices, blogs and newsletters, so you have more time for your clients and the work that matters.

Let's lighten your workloadExplore our services
A calm, sunlit desk with a notebook, coffee and laptop

“Leave it with us.”

Sound familiar?

Too much to do. Not enough hours in the day.

  • The inbox needs sorting.
  • The CRM needs updating.
  • The invoices still haven't gone out.
  • That blog still isn't published.
  • The newsletter is sitting in drafts.

And somehow the to-do list keeps growing. We take care of the tasks that keep getting pushed to tomorrow, so your business keeps moving — without you having to do it all yourself.

Who we work with

Busy owners and growing teams

Dependable support, without hiring another full-time employee.

Small businesses
Practical, friendly support with the everyday tasks that keep things running.
Consultants & professional services
Admin, inbox and client details kept in order so you can focus on billable work.
Agencies
Extra hands for overflow work so your team stays focused on client delivery.
Software & SaaS companies
Content, CRM and marketing operations kept moving as you grow.
Growing teams
Someone to hand the extra work to, without taking on another full-time member of staff.
Madi, founder of Less Faff VA, seated and smiling

Madi, Founder of Less Faff VA

Bringing order to the chaos

I've always been the one who enjoys bringing order to the chaos. With over 14 years of experience in administration, marketing and customer service, I built Less Faff VA to help busy people and businesses build processes and get organised to make every day life just that bit easier!

Hear my story

Ways to work together

Support that fits your workload — not the other way round.

Ongoing

Monthly hours for the regular jobs that keep your business ticking over.

Projects

Focused help with a specific piece of work, from a CRM clean-up to a content refresh.

One-off

Pay-as-you-go help for a busy patch or that long-overdue task.

See pricing and ways to work

How it works

Simple from the very first chat

  1. 1

    Get in touch

    Send an enquiry. Tell us what's piling up and what you'd love off your plate — we'll take it from there.

  2. 2

    A clear plan

    We'll suggest the right level of support and how we'd work together.

  3. 3

    Easy handover

    We'll agree access, priorities and how you like things done, then take it from there.

  4. 4

    Less faff, ongoing

    Regular updates and a reliable pair of hands, adjusted as your workload changes.

Kind words

What clients say about working with us

Madi joined our team just two months ago and has already made a real impact on our business efficiency. As a small, family-run business, we're constantly juggling client work, family life, and our plans for growth. Madi initially came on board to help organize the consultancy side of our business and provide essential business efficiency support, freeing up more of our time to focus on business development. Week by week, she has continued to demonstrate the immense value she brings to our team.

We leverage AI extensively in our operations, and Madi's knowledge and understanding of AI have proven particularly beneficial. By utilizing virtual assistant services, she has helped us improve our processes, work more efficiently, and, most importantly, regain valuable time to focus on scaling our business.

What has impressed us most is how quickly she has grasped our goals and established herself as a reliable team member. For someone who has only been with us for two months, she already feels like an integral part of the team, and we're really excited to see how her role develops with us.

Daniel

Director, Surveying Company

I assigned Madi the task of contacting suppliers on my behalf, as I needed some business efficiency support to manage my workload. With several other pressing priorities demanding my attention, I simply didn't have the capacity to devote the time this task required.

Once Madi was briefed and signed in, the virtual assistant services she provided resulted in the tasks being completed within what felt like minutes! Not only did she handle everything efficiently, but she also offered me a clear and detailed update on the work completed, allowing me to know exactly where everything stood.

I would highly recommend Madi's services. She is efficient, professional, and incredibly easy to work with. More than that, she is an absolute pleasure to deal with, which makes handing over those important tasks feel effortless.

If you need someone you can trust to take things off your plate and actually get them done, Madi is your person.

Melissa

Author

Madi is an absolute joy to work with — bubbly, quick to respond, and incredibly organised. As a provider of virtual assistant services, she takes ownership of her tasks and completes them capably while always keeping you updated on their progress. Her business efficiency support is evident in her reliability, positivity, and the pleasure she brings to the team.

Michaela

Accountant

Madi joined our team just two months ago and has already made a real impact on our business efficiency. As a small, family-run business, we're constantly juggling client work, family life, and our plans for growth. Madi initially came on board to help organize the consultancy side of our business and provide essential business efficiency support, freeing up more of our time to focus on business development. Week by week, she has continued to demonstrate the immense value she brings to our team.

We leverage AI extensively in our operations, and Madi's knowledge and understanding of AI have proven particularly beneficial. By utilizing virtual assistant services, she has helped us improve our processes, work more efficiently, and, most importantly, regain valuable time to focus on scaling our business.

What has impressed us most is how quickly she has grasped our goals and established herself as a reliable team member. For someone who has only been with us for two months, she already feels like an integral part of the team, and we're really excited to see how her role develops with us.

Daniel

Director, Surveying Company

I assigned Madi the task of contacting suppliers on my behalf, as I needed some business efficiency support to manage my workload. With several other pressing priorities demanding my attention, I simply didn't have the capacity to devote the time this task required.

Once Madi was briefed and signed in, the virtual assistant services she provided resulted in the tasks being completed within what felt like minutes! Not only did she handle everything efficiently, but she also offered me a clear and detailed update on the work completed, allowing me to know exactly where everything stood.

I would highly recommend Madi's services. She is efficient, professional, and incredibly easy to work with. More than that, she is an absolute pleasure to deal with, which makes handing over those important tasks feel effortless.

If you need someone you can trust to take things off your plate and actually get them done, Madi is your person.

Melissa

Author

Madi is an absolute joy to work with — bubbly, quick to respond, and incredibly organised. As a provider of virtual assistant services, she takes ownership of her tasks and completes them capably while always keeping you updated on their progress. Her business efficiency support is evident in her reliability, positivity, and the pleasure she brings to the team.

Michaela

Accountant

Madi joined our team just two months ago and has already made a real impact on our business efficiency. As a small, family-run business, we're constantly juggling client work, family life, and our plans for growth. Madi initially came on board to help organize the consultancy side of our business and provide essential business efficiency support, freeing up more of our time to focus on business development. Week by week, she has continued to demonstrate the immense value she brings to our team.

We leverage AI extensively in our operations, and Madi's knowledge and understanding of AI have proven particularly beneficial. By utilizing virtual assistant services, she has helped us improve our processes, work more efficiently, and, most importantly, regain valuable time to focus on scaling our business.

What has impressed us most is how quickly she has grasped our goals and established herself as a reliable team member. For someone who has only been with us for two months, she already feels like an integral part of the team, and we're really excited to see how her role develops with us.

Daniel

Director, Surveying Company

I assigned Madi the task of contacting suppliers on my behalf, as I needed some business efficiency support to manage my workload. With several other pressing priorities demanding my attention, I simply didn't have the capacity to devote the time this task required.

Once Madi was briefed and signed in, the virtual assistant services she provided resulted in the tasks being completed within what felt like minutes! Not only did she handle everything efficiently, but she also offered me a clear and detailed update on the work completed, allowing me to know exactly where everything stood.

I would highly recommend Madi's services. She is efficient, professional, and incredibly easy to work with. More than that, she is an absolute pleasure to deal with, which makes handing over those important tasks feel effortless.

If you need someone you can trust to take things off your plate and actually get them done, Madi is your person.

Melissa

Author

Madi is an absolute joy to work with — bubbly, quick to respond, and incredibly organised. As a provider of virtual assistant services, she takes ownership of her tasks and completes them capably while always keeping you updated on their progress. Her business efficiency support is evident in her reliability, positivity, and the pleasure she brings to the team.

Michaela

Accountant

Let's lighten your workload.

Tell us a little about your business and what you need help with. We'll discuss how we can lighten the load — no pressure, no complicated process.

Send an Enquiry